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Summary
Spas & More is a veteran-owned, family-run hot tub / spa store in Port Charlotte selling new and used hot tubs with delivery, setup, and maintenance, not a walk-in-tub or accessible-bathing provider, so it has no walk-in-tub relevance for this directory.
Most reviewers love the low-pressure, knowledgeable family service (especially Lori, who once advised a customer he didn't need a costly 220V hookup).
One detailed one-star review tells the opposite story, alleging Lori was insulting, refused to price-match, and threatened to deny warranty service for a competitor purchase.
What reviewers say
What reviewers liked
- Family-run, no-pressure service praised over big-box spa stores; staff includes all chemicals and hand-written setup instructionsSales pressure & trust
- Honest advice noted, e.g. talking a customer out of an unnecessary expensive 220V installCost & quotes
What to watch for
- One detailed account alleges the owner was insulting, refused to price-match a competitor, and threatened to withhold warranty serviceSales pressure & trust
- Showroom described by that reviewer as cluttered with many used spas and in disarrayWas it worth it
Common themes
hot tub / spa dealernot walk-in tubsfamily-run no-pressure servicehonest adviceone negative owner experience