Hot tub store

Recreational Warehouse by Watson's: Port Charlotte

4.7(929 reviews)Port Charlotte, Charlotte County, FL

Photos

Summary

This Port Charlotte location of Recreational Warehouse by Watson's is a hot tub / spa, pool-heater, and outdoor-furniture dealer, not a walk-in tub or accessible-bathing provider.

Sales staff (Robert, Ann Marie, Troy) are praised as no-pressure and knowledgeable, but a strong negative thread cites poor delivery handling, missing parts, no instruction on controls, a moldy custom cover within six months, and warranty stonewalling.

Hot tubs are recreational spas, not accessible walk-in bathtubs.

What reviewers say

What reviewers liked

  • Knowledgeable, no-pressure, patient sales staff who answer questions thoroughly; a military discount is mentionedSales pressure & trust
  • Several smooth delivery/install experiences and a manager who made a botched order right

What to watch for

  • A custom Hot Springs cover developed significant mold within six months and both retailer and maker refused any remedyMaintenance & mold
  • Repeated delivery failures: missing steps/parts, no walkthrough of controls, and warranty/repair stonewallingMaintenance & mold

Common themes

hot tub / spa dealerpool heatersno-pressure salesdelivery and warranty problemsmold on cover

Services & features

  • Hydrotherapy jets
  • Wheelchair accessible