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Summary
This Port Charlotte location of Recreational Warehouse by Watson's is a hot tub / spa, pool-heater, and outdoor-furniture dealer, not a walk-in tub or accessible-bathing provider.
Sales staff (Robert, Ann Marie, Troy) are praised as no-pressure and knowledgeable, but a strong negative thread cites poor delivery handling, missing parts, no instruction on controls, a moldy custom cover within six months, and warranty stonewalling.
Hot tubs are recreational spas, not accessible walk-in bathtubs.
What reviewers say
What reviewers liked
- Knowledgeable, no-pressure, patient sales staff who answer questions thoroughly; a military discount is mentionedSales pressure & trust
- Several smooth delivery/install experiences and a manager who made a botched order right
What to watch for
- A custom Hot Springs cover developed significant mold within six months and both retailer and maker refused any remedyMaintenance & mold
- Repeated delivery failures: missing steps/parts, no walkthrough of controls, and warranty/repair stonewallingMaintenance & mold
Common themes
hot tub / spa dealerpool heatersno-pressure salesdelivery and warranty problemsmold on cover
Services & features
- Hydrotherapy jets
- Wheelchair accessible