Terms of Service

1. Acceptance of Terms

By accessing and using the Walk-In Tub Experts Florida website, mobile application, or services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you and Walk-In Tub Experts Florida. We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service after any changes indicates your acceptance of the modified Terms.

2. Description of Service

Walk-In Tub Experts Florida provides a connection service that:

• Connects homeowners with pre-screened walk-in tub professionals
• Facilitates introductions between customers and service providers
• Provides information about walk-in tub installation and services
• Offers customer support for the matching process
• Maintains a network of licensed and insured contractors

3. User Responsibilities

By using our Service, you agree to:

• Provide accurate and complete information when requesting connections
• Communicate directly with matched professionals about your project
• Verify the credentials, licensing, and insurance of any contractor you hire
• Negotiate terms, pricing, and contracts directly with service providers
• Use the Service only for legitimate home improvement purposes
• Comply with all applicable laws and regulations
• Not misuse or attempt to circumvent our systems
• Respect the intellectual property rights of Walk-In Tub Experts Florida and others

4. Professional Network Standards

While we strive to maintain a network of qualified professionals, you acknowledge that:

• All professionals in our network are independent contractors
• We perform basic screening but cannot guarantee their work quality
• You are responsible for verifying credentials, licenses, and insurance
• All contracts, warranties, and service agreements are between you and the professional
• We recommend obtaining multiple quotes and checking references
• Local building codes and permit requirements are the contractor's responsibility

5. Limitations of Liability

To the fullest extent permitted by law, Walk-In Tub Experts Florida disclaims all liability for:

• Quality or outcome of installation or repair work
• Delays, cancellations, or no-shows by service professionals
• Pricing disputes or payment issues with contractors
• Property damage caused by service professionals
• Personal injury arising from contractor activities
• Warranty claims or service guarantees (these are between you and the contractor)
• Building code violations or permit issues
• Disputes between customers and service professionals

Our total liability to you for all claims arising from or related to our Service shall not exceed the amount you paid us for our connection service, if any.

6. Indemnification

You agree to indemnify and hold harmless Walk-In Tub Experts Florida, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from: (a) your use of the Service; (b) your interactions with service professionals; (c) any work performed at your property; (d) your violation of these Terms; or (e) your violation of any rights of another party.

7. Privacy and Data Use

Your privacy is important to us. By using our Service, you consent to:

• Collection and use of your information as described in our Privacy Policy
• Sharing your contact information with matched service professionals
• Communication from us about your service requests
• Use of cookies and tracking technologies as described in our Privacy Policy

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Walk-In Tub Experts Florida or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

9. Termination

We may terminate or suspend your access to our Service at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use the Service will cease immediately, but the provisions of these Terms that by their nature should survive termination will remain in effect.

10. Dispute Resolution

Informal Resolution

We encourage you to contact us first to resolve any disputes informally. Most concerns can be resolved quickly and amicably through direct communication.

Binding Arbitration

Any dispute arising from these Terms or our Service that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will be conducted in Florida, and the arbitrator's decision will be final and binding.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any legal action or proceeding arising from these Terms shall be brought exclusively in the courts of Florida.

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original provision.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Walk-In Tub Experts Florida regarding your use of the Service and supersede all prior agreements and understandings.

14. Contact Information

If you have questions about these Terms of Service, please contact us: