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Summary
Southwest Restoration is a water-damage restoration and remodeling general contractor (hurricane/flood cleanup, drywall, kitchen and bath remodels), not a dedicated walk-in tub or accessible-bathing provider, though it has done a walk-in tile shower.
Storm-recovery customers praise responsive crews and FEMA/insurance help, but detailed complaints describe a botched bathroom remodel (a brand-new tub chipped twice, then poorly refinished with only a 1-year warranty), missed/blown-off estimate appointments, gouged slabs, and charging customers to fix the crew's own damage.
Minimal accessible-bathing relevance.
What reviewers say
What reviewers liked
- Responsive crews for storm/water-damage restoration who guided customers through FEMA and insurance claims
- Did a walk-in tile shower and quality remodels with a meticulous lead craftsman, per several happy clients
What to watch for
- A botched bathroom remodel: a brand-new tub chipped twice and poorly refinished, wrong tile installed, and a downgraded 1-year warranty on the repairMaintenance & mold
- Missed/blown-off estimate appointments, weeks of chasing quotes that never came, and being charged to fix damage the crew itself causedCost & quotes
Common themes
water-damage restorationremodeling general contractorstorm recovery / FEMA helpbotched bath remodelpoor responsiveness
Services & features
- Walk-in showers
- Wheelchair accessible