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About Southwest Restoration
Southwest Restoration is a general contractor in Port Charlotte, in Charlotte County. Its work covers walk-in showers.
It holds a 4.7-star rating across 80 Google reviews posted between 2020 and 2026. Open 24 hours, 7 days a week, per its Google profile.
Summary
Southwest Restoration is a water-damage restoration and remodeling contractor in Port Charlotte.
It handles hurricane and flood cleanup, drywall, and kitchen and bath remodels.
Storm-recovery customers praise the responsive crews and the help navigating FEMA and insurance claims, and several happy clients describe a walk-in tile shower and quality remodels from a meticulous lead craftsman.
But the detailed complaints are pointed: a brand-new tub chipped twice by the crew and poorly refinished with only a one-year warranty, wrong tile installed, missed estimate appointments, and customers charged to fix damage the crew itself caused.
What reviewers say
What reviewers liked
- Responsive storm and water-damage crews who guided customers through FEMA and insurance claims
- A walk-in tile shower and quality remodels from a meticulous lead craftsman
What to watch for
- A botched remodel, with a new tub chipped twice, poorly refinished, and given only a one-year warrantyMaintenance & mold
- Missed estimate appointments, weeks of chasing quotes, and charges to fix the crew's own damageCost & quotes
Common themes
Rating snapshot
4.7
80 Google reviews
91% of 80 reviewers gave 5 stars, while 8% left 1–2 star reviews.
6 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 29% of sampled reviews (4 of 14).
What reviewers mention
Services & features
Walk-in showers
A curbless or low-threshold shower — the alternative most buyers end up comparing against a walk-in tub. Typically cheaper, no fill-and-drain wait, and stronger resale appeal.
Product features
- Wheelchair accessible
How Southwest Restoration compares in Port Charlotte
Ranked #6 of 6 rated companies in Port Charlotte
Southwest Restoration holds 4.7 stars — below the Port Charlotte average of 4.8. Its 80 Google reviews compare with a local average of about 203 per company.
Frequently asked questions
- What services does Southwest Restoration offer?
- Based on its Google profile and reviews, Southwest Restoration handles walk-in showers. Product features mentioned include wheelchair accessible.
- Where is Southwest Restoration located?
- Southwest Restoration is at 4290 James St UNIT 8 in Port Charlotte, Florida, Charlotte County.
- How is Southwest Restoration rated by customers?
- Southwest Restoration holds 4.7 stars across 80 Google reviews spanning 2020–2026; 91% of rated reviews are 5-star.
- Does Southwest Restoration respond to customer reviews?
- Yes — the owner has replied to 29% of the recent Google reviews we sampled (4 of 14), a useful signal of how they handle post-sale communication.
- What are Southwest Restoration's hours?
- Open 24 hours, 7 days a week, according to its Google business profile. Hours can change — call ahead to confirm.
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