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Summary
The Kitchen, Bathroom & Flooring Store is a Jacksonville flooring/kitchen/bath remodeler, not a walk-in tub or accessible-bathing specialist.
Reviews split hard: happy customers praise courteous sales (Steve), attentive installers, and competitive pricing on flooring and bath remodels; but multiple detailed one-star reviews describe months-long delays, botched installs (flooring lifting, efflorescence through grout), demands for full payment before completion, poor post-sale communication, and a paid design fee that surprised customers.
No walk-in-tub evidence.
What reviewers say
What reviewers liked
- Courteous sales and attentive installers deliver well-regarded flooring and bathroom remodels at competitive pricing
- Repeat customers cite personalized service and good cleanup
What to watch for
- Multiple botched jobs and major schedule overruns (projects months late, flooring lifting, grout efflorescence)
- Demands full payment before work is complete and weak after-sale communication once paidCost & quotes
Common themes
flooring & bath remodelingsplit reviewsschedule overrunsinstall quality issuespay-before-complete
Services & features
- Wheelchair accessible