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About The Kitchen, Bathroom & Flooring Store
The Kitchen, Bathroom & Flooring Store is a kitchen remodeler based in the Southside area of Jacksonville, in Duval County.
It holds a 4.2-star rating across 81 Google reviews posted between 2017 and 2025.
Summary
The Kitchen, Bathroom & Flooring Store is a remodeler in Jacksonville. Reviews split hard.
Happy customers praise salesman Steve's courtesy, the attentive installers, the competitive pricing on flooring and bath remodels, and the personalized service with good cleanup.
But multiple detailed one-star reviews describe months-long delays, botched installs with flooring lifting and efflorescence bleeding through grout, demands for full payment before completion, weak communication once paid, and a design fee that surprised customers.
Keep in mind: no reviews mention walk-in tubs.
What reviewers say
What reviewers liked
- Courteous sales and attentive installers, with competitive pricing on flooring and bath remodels
- Repeat customers cite personalized service and good cleanup
What to watch for
- Multiple botched jobs and major schedule overruns, with flooring lifting and grout efflorescence
- Demands for full payment before completion, and weak after-sale communicationCost & quotes
Common themes
Rating snapshot
4.2
81 Google reviews
77% of 81 reviewers gave 5 stars, while 20% left 1–2 star reviews.
1 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 100% of sampled reviews (14 of 14).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How The Kitchen, Bathroom & Flooring Store compares in Jacksonville
Ranked #90 of 96 rated companies in Jacksonville
The Kitchen, Bathroom & Flooring Store holds 4.2 stars — below the Jacksonville average of 4.7. Its 81 Google reviews compare with a local average of about 77 per company.
Frequently asked questions
- Where is The Kitchen, Bathroom & Flooring Store located?
- The Kitchen, Bathroom & Flooring Store is at 11112 San Jose Blvd # 21 in Jacksonville (Southside), Florida, Duval County.
- How is The Kitchen, Bathroom & Flooring Store rated by customers?
- The Kitchen, Bathroom & Flooring Store holds 4.2 stars across 81 Google reviews spanning 2017–2025; 77% of rated reviews are 5-star.
- Does The Kitchen, Bathroom & Flooring Store respond to customer reviews?
- Yes — the owner has replied to 100% of the recent Google reviews we sampled (14 of 14), a useful signal of how they handle post-sale communication.
- What are The Kitchen, Bathroom & Flooring Store's hours?
- Hours vary by day, according to its Google business profile. Hours can change — call ahead to confirm.
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