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About Empire Kitchen and Bath
Empire Kitchen and Bath is a kitchen remodeler based in the Mandarin Station area of Jacksonville, in Duval County.
It holds a 5.0-star rating across 106 Google reviews posted between 2022 and 2026. Signals that stand out in its profile and reviews include free quote. Open Mon–Fri, 9 AM to 5 PM, per its Google profile.
Summary
Empire Kitchen and Bath is a family-owned remodeler in Jacksonville with its own showroom.
Reviews are overwhelmingly positive.
Customers cite the clear timelines that get stuck to, the proactive office communication, the large showroom selection with designers who special-order items, and crews that clean up daily and confirm satisfaction before finishing.
Several master-bath remodels are described. One vague negative review gives no detail.
Keep in mind: no reviews mention walk-in tubs or accessibility work.
What reviewers say
What reviewers liked
- Clear timelines that get stuck to, with proactive office communication
- A large showroom selection and helpful designers who special-order items
- Crews that clean up daily and confirm satisfaction before finishing
What to watch for
- One reviewer reports a bad experience but provides no specifics
- No walk-in tub or accessibility specialization in reviewsAccessibility level
Common themes
Rating snapshot
5.0
106 Google reviews
98% of 106 reviewers gave 5 stars, while 1% left 1–2 star reviews.
9 of the 10 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 60% of sampled reviews (6 of 10).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How Empire Kitchen and Bath compares in Jacksonville
Ranked #4 of 96 rated companies in Jacksonville
Empire Kitchen and Bath holds 5.0 stars — above the Jacksonville average of 4.7. Its 106 Google reviews compare with a local average of about 77 per company.
Frequently asked questions
- Where is Empire Kitchen and Bath located?
- Empire Kitchen and Bath is at 5285 Shad Rd unit 301 in Jacksonville (Mandarin Station), Florida, Duval County.
- How is Empire Kitchen and Bath rated by customers?
- Empire Kitchen and Bath holds 5.0 stars across 106 Google reviews spanning 2022–2026; 98% of rated reviews are 5-star.
- Does Empire Kitchen and Bath respond to customer reviews?
- Yes — the owner has replied to 60% of the recent Google reviews we sampled (6 of 10), a useful signal of how they handle post-sale communication.
- What are Empire Kitchen and Bath's hours?
- Open Mon–Fri, 9 AM to 5 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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