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About Smarter Remodeling
Smarter Remodeling is a general contractor based in the Southside area of Jacksonville, in Duval County.
It holds a 4.5-star rating across 44 Google reviews posted between 2016 and 2025. Signals that stand out in its profile and reviews include free quote. Open Mon–Fri, 9 AM to 4 PM, per its Google profile.
Summary
Smarter Remodeling is a general contractor in Jacksonville. It builds room additions, in-law suites, and whole-home renovations.
One review describes building wheelchair-accessible interior access for a veteran's elderly parents.
The family-run service is responsive, and the heavy structural work is sturdy and passes inspection.
But there are serious red flags.
A retired Naval officer alleges the company kept money for arches and a wall never built, and ignored his refund request and BBB complaint for over six months.
A $190,000 customer says a front door was installed backwards, failed, and the owner went unresponsive for a year.
The company also charges $300 just for an estimate.
What reviewers say
What reviewers liked
- A responsive, family-run feel, with professional and courteous project managers and tradesmenWas it worth it
- Strong heavy structural construction with sturdy, well-anchored materials that pass inspectionWas it worth it
What to watch for
- A veteran alleges paid-for arches and a wall were never built, with his refund and BBB complaint ignored for six-plus monthsCost & quotes
- A $190,000 customer alleges a backwards-installed front door failed, with the owner unresponsive for a yearDoor seal & leaks
- Weak finish and detail work, surprise change orders, and a $300 charge just for an estimateCost & quotes
Common themes
Rating snapshot
4.5
44 Google reviews
84% of 44 reviewers gave 5 stars, while 9% left 1–2 star reviews.
1 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 21% of sampled reviews (3 of 14).
What reviewers mention
How Smarter Remodeling compares in Jacksonville
Ranked #78 of 96 rated companies in Jacksonville
Smarter Remodeling holds 4.5 stars — below the Jacksonville average of 4.7. Its 44 Google reviews compare with a local average of about 77 per company.
Frequently asked questions
- Where is Smarter Remodeling located?
- Smarter Remodeling is at 9218 Cypress Green Dr in Jacksonville (Southside), Florida, Duval County.
- How is Smarter Remodeling rated by customers?
- Smarter Remodeling holds 4.5 stars across 44 Google reviews spanning 2016–2025; 84% of rated reviews are 5-star.
- Does Smarter Remodeling respond to customer reviews?
- Yes — the owner has replied to 21% of the recent Google reviews we sampled (3 of 14), a useful signal of how they handle post-sale communication.
- What are Smarter Remodeling's hours?
- Open Mon–Fri, 9 AM to 4 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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