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About Quality Craftsmen
Quality Craftsmen is a bathroom remodeler based in the Mandarin Station area of Jacksonville, in Duval County. Its work covers walk-in showers and tub-to-shower conversion.
It holds a 4.8-star rating across 281 Google reviews posted between 2023 and 2026. Open Mon–Fri, 8:30 AM to 5 PM, per its Google profile.
Summary
Quality Craftsmen is a bath remodeler in Jacksonville.
It does tub-to-shower conversions and walk-in showers, including accessibility jobs with chair-height toilets.
Happy customers praise the clear communication, the accurate 10-to-12-week timelines with two-day installs, and tidy crews like Borhan, Christian, and Victor.
The walls are easy-clean with no tile or grout.
The complaints: quotes of $24,000 to $28,000 for pairs of plastic-insert showers, a 'won't proceed without your husband present' policy, a canceled confirmed appointment followed by a $250 discount to rebook, and a couple of sloppy subcontractor installs.
What reviewers say
What reviewers liked
- Tub-to-shower conversions and walk-in showers, including chair-height-toilet accessibility jobsAccessibility level
- Clear communication, accurate timelines, two-day installs, and tidy professional crews
What to watch for
- High quotes, at $24,000 to $28,000 for two plastic-insert showers excluding fixturesCost & quotes
- A 'won't proceed without your husband present' policy, and a canceled appointment followed by a discount to rebookSales pressure & trust
- A few sloppy subcontractor installs that another company had to fix
Common themes
Rating snapshot
4.8
281 Google reviews
93% of 281 reviewers gave 5 stars, while 4% left 1–2 star reviews.
8 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 93% of sampled reviews (13 of 14).
What reviewers mention
Services & features
Walk-in showers
A curbless or low-threshold shower — the alternative most buyers end up comparing against a walk-in tub. Typically cheaper, no fill-and-drain wait, and stronger resale appeal.
Tub-to-shower conversion
Replaces an existing bathtub with a step-in shower in the same footprint — usually a 1–3 day job and one of the most requested accessible-bathing remodels.
How Quality Craftsmen compares in Jacksonville
Ranked #48 of 96 rated companies in Jacksonville
Quality Craftsmen holds 4.8 stars — above the Jacksonville average of 4.7. Its 281 Google reviews compare with a local average of about 77 per company.
Frequently asked questions
- What services does Quality Craftsmen offer?
- Based on its Google profile and reviews, Quality Craftsmen handles walk-in showers and tub-to-shower conversion.
- Where is Quality Craftsmen located?
- Quality Craftsmen is at 9774 Florida Mining Blvd W #806-808 in Jacksonville (Mandarin Station), Florida, Duval County.
- How is Quality Craftsmen rated by customers?
- Quality Craftsmen holds 4.8 stars across 281 Google reviews spanning 2023–2026; 93% of rated reviews are 5-star.
- Does Quality Craftsmen respond to customer reviews?
- Yes — the owner has replied to 93% of the recent Google reviews we sampled (13 of 14), a useful signal of how they handle post-sale communication.
- What are Quality Craftsmen's hours?
- Open Mon–Fri, 8:30 AM to 5 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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