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About Premier Home Pros
Premier Home Pros is a bathroom remodeler based in the Englewood area of Jacksonville, in Duval County. Its work covers walk-in showers and tub-to-shower conversion.
It holds a 4.8-star rating across 143 Google reviews posted between 2025 and 2026. Signals that stand out in its profile and reviews include no-pressure sales and free in-home consult. The company offers financing.
Summary
Premier Home Pros in Jacksonville does tub-to-shower conversions and walk-in showers. Nearly all the positive reviews praise the sales stage.
Consultants like Avery, Frank, David, and Cody are friendly, knowledgeable, and no-pressure, and financing is offered.
But be careful: a striking number of those five-star reviews were posted before any work was done, which inflates the rating.
The detailed complaints are alarming. Installs dragged two and a half months with repeated no-shows and silence after payment.
One finished shower floods the bathroom floor.
And permits were skipped, with a rep reportedly saying they 'usually install for old people who don't care.'
What reviewers say
What reviewers liked
- Friendly, knowledgeable, no-pressure in-home consultations that explain options patientlySales pressure & trust
- Financing assistance offered to help customers afford the projectMedicare / insurance / financing
What to watch for
- Many five-star reviews were written at the sales stage, before any installation, inflating the ratingSales pressure & trust
- Installs dragging about two and a half months, with repeated no-shows and silence after paymentWas it worth it
- Botched workmanship, including a finished shower that floods the bathroom floorDoor seal & leaks
- Skipped permits, with a rep reportedly saying they 'usually install for old people who don't care'Sales pressure & trust
Common themes
Rating snapshot
4.8
143 Google reviews
95% of 143 reviewers gave 5 stars, while 4% left 1–2 star reviews.
14 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 100% of sampled reviews (14 of 14).
What reviewers mention
Services & features
Walk-in showers
A curbless or low-threshold shower — the alternative most buyers end up comparing against a walk-in tub. Typically cheaper, no fill-and-drain wait, and stronger resale appeal.
Tub-to-shower conversion
Replaces an existing bathtub with a step-in shower in the same footprint — usually a 1–3 day job and one of the most requested accessible-bathing remodels.
How Premier Home Pros compares in Jacksonville
Ranked #52 of 96 rated companies in Jacksonville
Premier Home Pros holds 4.8 stars — above the Jacksonville average of 4.7. Its 143 Google reviews compare with a local average of about 77 per company.
Frequently asked questions
- Does Premier Home Pros offer financing?
- Yes — Premier Home Pros offers financing options. Confirm current terms when you call.
- What services does Premier Home Pros offer?
- Based on its Google profile and reviews, Premier Home Pros handles walk-in showers and tub-to-shower conversion.
- Where is Premier Home Pros located?
- Premier Home Pros is at 5105 Philips Hwy Suite 4-5 in Jacksonville (Englewood), Florida, Duval County.
- How is Premier Home Pros rated by customers?
- Premier Home Pros holds 4.8 stars across 143 Google reviews spanning 2025–2026; 95% of rated reviews are 5-star.
- Does Premier Home Pros respond to customer reviews?
- Yes — the owner has replied to 100% of the recent Google reviews we sampled (14 of 14), a useful signal of how they handle post-sale communication.
- What are Premier Home Pros's hours?
- Hours vary by day, according to its Google business profile. Hours can change — call ahead to confirm.
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