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Summary
Premier Home Pros' Jacksonville operation does tub-to-shower conversions and walk-in showers, providing accessible showers rather than walk-in bathtubs.
Nearly all positive reviews praise the sales/consultation stage (Avery, Frank, David, Cody) as friendly, knowledgeable and no-pressure, with financing offered, but a striking number of these glowing reviews are posted before any work is done.
The detailed negatives are alarming: installs dragging 2.5 months, repeated no-show appointments, ghosting after payment, missing permits with a quote that they 'usually install for old people who don't care,' and a finished shower that floods the bathroom floor.
What reviewers say
What reviewers liked
- Friendly, knowledgeable, no-pressure in-home consultations that explain options patientlySales pressure & trust
- Financing assistance offered to help customers afford the projectMedicare / insurance / financing
What to watch for
- Many 5-star reviews are written at the sales stage before any installation, inflating the ratingSales pressure & trust
- Installs dragging ~2.5 months with repeated no-show appointments and ghosting after paymentWas it worth it
- Botched workmanship: a finished shower that floods the bathroom floor, wall/countertop damage, dribbling shower headDoor seal & leaks
- Skipped permits with a rep reportedly saying they 'usually install for old people who don't care'Sales pressure & trust
Common themes
tub-to-shower conversionwalk-in showerspraised no-pressure salespre-install 5-star reviewsghosting & no-shows after paymentinstall/leak quality failures
Services & features
- Walk-in showers
- Tub-to-shower conversion