Photos
Summary
Kitchen USA is a Jacksonville cabinet maker and granite countertop installer doing kitchens and bathroom vanities, not a walk-in tub or accessible-bathing specialist.
Many customers praise competitive pricing, helpful designers, and quality cabinetry, but serious negatives recur: botched granite 'repairs' that worsened damage, no-show/last-minute install cancellations, months-long delays, dropped communication, and at least one report of a salesperson screaming at a customer.
What reviewers say
What reviewers liked
- Frequently the lowest/most competitive quote, with knowledgeable designers and 3D renderingsCost & quotes
- Solid cabinet and granite product quality when the job is completed
What to watch for
- Repeated repair attempts on a granite countertop cracked and dulled it, expanding the damage instead of fixing it
- No-show and last-minute install cancellations, multi-month delays, and dropped communication after payment
- Reports of rude treatment, including a saleswoman screaming at customersSales pressure & trust
Common themes
kitchen cabinets & granitebathroom vanitiescompetitive pricinginstall/repair quality issuesscheduling & communication failures
Services & features
- Wheelchair accessible