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About Kitchen USA
Kitchen USA is a cabinet maker based in the Southpoint area of Jacksonville, in Duval County.
It holds a 4.6-star rating across 74 Google reviews posted between 2013 and 2023. Signals that stand out in its profile and reviews include free quote. Open Mon–Fri, 8:30 AM to 12 PM, 12:30 to 5 PM, per its Google profile.
Summary
Kitchen USA is a cabinet maker and granite countertop installer in Jacksonville, handling kitchens and bathroom vanities.
Many customers praise the competitive pricing, often the lowest quote, the knowledgeable designers with 3D renderings, and the solid cabinet and granite quality on completed jobs.
But serious negatives recur.
Repeated repair attempts on one granite countertop cracked and dulled it, making the damage worse.
Others report no-show installs, months-long delays, dropped communication after payment, and a saleswoman who screamed at customers.
Keep in mind: this is a cabinet shop, not a walk-in tub or accessible-bathing specialist.
What reviewers say
What reviewers liked
- Frequently the most competitive quote, with knowledgeable designers and 3D renderingsCost & quotes
- Solid cabinet and granite quality when the job is completed
What to watch for
- Repeated repair attempts cracked and dulled a granite countertop, expanding the damage
- No-show installs, multi-month delays, and dropped communication after payment
- Reports of rude treatment, including a saleswoman screaming at customersSales pressure & trust
Common themes
Rating snapshot
4.6
74 Google reviews
85% of 74 reviewers gave 5 stars, while 9% left 1–2 star reviews.
The most recent review we sampled dates to 2023, and the owner has replied to 64% of sampled reviews (9 of 14).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How Kitchen USA compares in Jacksonville
Ranked #70 of 96 rated companies in Jacksonville
Kitchen USA holds 4.6 stars — below the Jacksonville average of 4.7. Its 74 Google reviews compare with a local average of about 77 per company.
Frequently asked questions
- Where is Kitchen USA located?
- Kitchen USA is at 6965 Philips Hwy in Jacksonville (Southpoint), Florida, Duval County.
- How is Kitchen USA rated by customers?
- Kitchen USA holds 4.6 stars across 74 Google reviews spanning 2013–2023; 85% of rated reviews are 5-star.
- Does Kitchen USA respond to customer reviews?
- Yes — the owner has replied to 64% of the recent Google reviews we sampled (9 of 14), a useful signal of how they handle post-sale communication.
- What are Kitchen USA's hours?
- Open Mon–Fri, 8:30 AM to 12 PM, 12:30 to 5 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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