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About Kimball Plumbing
Kimball Plumbing is a plumber serving Jacksonville and nearby communities, in Duval County. It operates as a service-area business — crews come to your home rather than you visiting a showroom.
It holds a 4.6-star rating across 21 Google reviews posted between 2017 and 2024.
Summary
Kimball Plumbing is a plumber in Jacksonville.
Most reviewers praise technicians Billy, Zach, and David as punctual, knowledgeable, and tidy, without padding billable hours.
Customers report fair pricing and never feeling overcharged.
Two complaints stand out: new customers and contractors say they were turned away or given the runaround, with poor phone service in those cases.
Keep in mind: this is a plumber, not a walk-in tub or accessible-bathing provider.
What reviewers say
What reviewers liked
- Technicians repeatedly praised as punctual, knowledgeable, and tidy, without padding hoursWas it worth it
- Customers report fair pricing and not feeling overchargedCost & quotes
What to watch for
- Two reviewers report being turned away or given the runaround as new or contractor clientsWas it worth it
- Complaints of poor phone customer service in those casesWas it worth it
Common themes
Rating snapshot
4.6
21 Google reviews
90% of 21 reviewers gave 5 stars, while 10% left 1–2 star reviews.
The most recent review we sampled dates to 2024, and the owner has replied to 30% of sampled reviews (3 of 10).
What reviewers mention
How Kimball Plumbing compares in Jacksonville
Ranked #71 of 96 rated companies in Jacksonville
Kimball Plumbing holds 4.6 stars — below the Jacksonville average of 4.7. Its 21 Google reviews compare with a local average of about 77 per company.
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