Contractor

Greystone Kitchens

4.4(174 reviews)Jacksonville, Duval County, FL

Photos

Summary

Greystone Kitchens is a kitchen and bath remodeling contractor, not a walk-in tub or accessible-bathing specialist, so it has no direct relevance to this directory.

The bulk of reviews praise designers and finished spaces, but a serious cluster of 1-star accounts describes one-week jobs stretching to 8+ weeks, cascading workmanship errors, quartz chips/seam separation, expensive overruns, and one alleged 'stop work / pay before proceeding' situation likened to a Ponzi scheme.

What reviewers say

What reviewers liked

  • Many customers love the finished kitchens/baths and praise designers and project managers
  • When issues arose, the office often responded and sent crews to address them

What to watch for

  • Repeated reports of major schedule overruns (1-week jobs taking 8+ weeks) and cascading install errorsWas it worth it
  • Cost/quote complaints including a $34k bid for a small kitchen and a $50k remodel with unresolved defectsCost & quotes
  • One review alleges work was halted with most of the balance demanded before proceedingSales pressure & trust

Common themes

kitchen and bath remodelernot walk-in tubsschedule overrunsworkmanship defectscost overruns

Services & features

  • Wheelchair accessible