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About Greystone Kitchens
Greystone Kitchens is a contractor based in the Southside area of Jacksonville, in Duval County.
It holds a 4.4-star rating across 174 Google reviews posted between 2019 and 2026. Signals that stand out in its profile and reviews include free in-home consult.
Summary
Greystone Kitchens is a kitchen and bath remodeling contractor in Jacksonville.
Many customers love their finished kitchens and bathrooms, and praise the designers and project managers.
When issues arose, the office often responded and sent crews to fix them. But a serious cluster of one-star reviews exists.
They describe one-week jobs stretching past eight weeks, cascading workmanship errors, chipped quartz, and expensive overruns, including a $34,000 bid for a small kitchen.
One review alleges work was halted until most of the balance was paid. Keep in mind: this is a kitchen and bath remodeler, not a walk-in tub specialist.
What reviewers say
What reviewers liked
- Many customers love the finished kitchens and baths, praising designers and project managers
- The office often responded to issues and sent crews to address them
What to watch for
- Repeated reports of one-week jobs taking over eight weeks, with cascading install errorsWas it worth it
- Cost complaints, including a $34,000 bid for a small kitchen and a $50,000 remodel with unresolved defectsCost & quotes
- One review alleges work was halted until most of the balance was paid upfrontSales pressure & trust
Common themes
Rating snapshot
4.4
174 Google reviews
82% of 174 reviewers gave 5 stars, while 13% left 1–2 star reviews.
5 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 71% of sampled reviews (10 of 14).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How Greystone Kitchens compares in Jacksonville
Ranked #82 of 96 rated companies in Jacksonville
Greystone Kitchens holds 4.4 stars — below the Jacksonville average of 4.7. Its 174 Google reviews compare with a local average of about 77 per company.
Frequently asked questions
- Where is Greystone Kitchens located?
- Greystone Kitchens is at 9456 Philips Hwy # 9 in Jacksonville (Southside), Florida, Duval County.
- How is Greystone Kitchens rated by customers?
- Greystone Kitchens holds 4.4 stars across 174 Google reviews spanning 2019–2026; 82% of rated reviews are 5-star.
- Does Greystone Kitchens respond to customer reviews?
- Yes — the owner has replied to 71% of the recent Google reviews we sampled (10 of 14), a useful signal of how they handle post-sale communication.
- What are Greystone Kitchens's hours?
- Hours vary by day, according to its Google business profile. Hours can change — call ahead to confirm.
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