Bathroom remodeler

Bath Fitter

4.4(182 reviews)Jacksonville, Duval County, FL

Photos

Summary

A Bath Fitter franchise doing walk-in showers and tub conversions; installer Eric is repeatedly singled out for careful, high-quality work, including safety-bar/grab-bar and glass-door jobs.

Negatives are pointed: a 'both spouses must be present' estimate policy several customers found discriminatory toward solo women homeowners, caulk that molds despite a 'mold-free' promise, scratched walls dismissed as 'normal,' and the familiar tonight-only sales pressure.

What reviewers say

What reviewers liked

  • Careful, detailed walk-in shower installs (incl. safety bars and glass doors) by praised installer EricFall safety
  • Tub-to-shower conversions completed close to the promised timeframeWas it worth it
  • Crews protect the home with ground cloths and clean up well

What to watch for

  • Refuses estimates unless both spouses/all deed-holders are present — multiple solo women owners felt discriminated againstSales pressure & trust
  • Caulk molds despite a 'mold-free' promise; cuts corners (won't go to studs unless you pay extra, hiding potential mold)Maintenance & mold
  • Tonight-only price pressure and rude customer service when issues ariseSales pressure & trust

Common themes

walk-in shower & safety barstub-to-shower conversionboth-spouses estimate policycaulk moldhigh-pressure sales

Services & features

  • Walk-in showers
  • Tub-to-shower conversion
  • Grab bar install
  • Wheelchair accessible
  • Grab bars included