Photos
About Atlantic Coast Spas
Atlantic Coast Spas is a hot tub store based in the Woodland Acres area of Jacksonville, in Duval County.
It holds a 3.9-star rating across 51 Google reviews posted between 2015 and 2025. Open Mon–Fri, 9 AM to 4 PM, per its Google profile.
Summary
Atlantic Coast Spas is a hot tub and swim spa dealer and repair shop in Jacksonville. The repair side earns loyal praise.
Techs are honest, on time, and reasonably priced, sometimes fixing parts rather than upselling, and some customers report 20 years of dependable service.
The sales and installation side draws scathing one-star reviews, though: poorly built and unsupported decks, swim spas that never worked consistently, ignored calls, slow warranty resolution, and harassment over final payment.
Keep in mind: these are recreational spas, not walk-in tubs for safe bathing.
What reviewers say
What reviewers liked
- Repair techs praised as honest, on-time, and reasonably priced, fixing rather than upsellingSales pressure & trust
- Long-tenured customers report 20 years of dependable service on older spasWas it worth it
What to watch for
- Multiple reports of poorly built decks and swim spas that never worked consistentlyMaintenance & mold
- Unreturned calls, slow warranty resolution, and harassment over final paymentWas it worth it
Common themes
Rating snapshot
3.9
51 Google reviews
69% of 51 reviewers gave 5 stars, while 25% left 1–2 star reviews.
2 of the 14 recent reviews we sampled arrived in the 12 months to June 2026.
What reviewers mention
Services & features
Product features
- Hydrotherapy jets
- Wheelchair accessible
How Atlantic Coast Spas compares in Jacksonville
Ranked #92 of 96 rated companies in Jacksonville
Atlantic Coast Spas holds 3.9 stars — below the Jacksonville average of 4.7. Its 51 Google reviews compare with a local average of about 77 per company.
More accessible-bathing companies near Jacksonville
G&S Tile Solutions LLC
G&S Tile Solutions is a flooring and tile contractor in Jacksonville
Kitchen Design Gallery
Kitchen Design Gallery is a kitchen design and remodeling company in Jacksonville that also does bathrooms
Devenio Customs
Devenio Customs is a countertop store and fabricator in Jacksonville, working in granite, quartz, and marble, with cabinet design too
Empire Kitchen and Bath
Empire Kitchen and Bath is a family-owned remodeler in Jacksonville with its own showroom