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Summary
Atlantic Coast Spas is a hot tub / swim spa dealer and repair shop in Jacksonville, not a walk-in tub or accessible-bathing provider.
Its repair side (techs Rob/Ron, schedulers Myra/Maura) earns loyal praise for honest, reasonably priced service, but its sales/installation side draws scathing 1-star reviews alleging poorly built decks, chronically malfunctioning swim spas, ignored calls and harassment over final payment.
What reviewers say
What reviewers liked
- Repair techs praised as honest, on-time and reasonably priced, sometimes fixing rather than upselling partsSales pressure & trust
- Long-tenured customers report 20 years of dependable service on older spasWas it worth it
What to watch for
- Multiple reports of poorly built/unsupported decks and swim spas that never consistently workedMaintenance & mold
- Unreturned calls, slow warranty resolution and harassment over final paymentWas it worth it
Common themes
hot tub / swim spa dealerhonest repair servicebotched installsunsupported deckspoor follow-up
Services & features
- Hydrotherapy jets
- Wheelchair accessible