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About The Resurfacing Experts
The Resurfacing Experts is a bathroom remodeler serving Cape Coral and nearby communities, in Lee County. It operates as a service-area business — crews come to your home rather than you visiting a showroom.
It holds a 4.7-star rating across 179 Google reviews posted between 2021 and 2026.
Summary
The Resurfacing Experts in Cape Coral refinishes tubs, tile, showers, and countertops, run largely by one tech, Alex.
Satisfied customers praise the fast, fair-priced transformations of dated tubs and walk-in showers to bright, like-new finishes.
But there is a serious recurring negative. Several customers report a quote that doubled when the tech arrived.
Others say finishes peeled or pitted within months, and call the 10-year warranty meaningless when issues arise.
The operator also allegedly blocks unhappy customers on Facebook and phone. Keep in mind: this is a budget refresh, not an accessibility remodel.
What reviewers say
What reviewers liked
- Fast, fair-priced resurfacing of dated tubs, walk-in showers, and countertopsCost & quotes
- Professional, courteous work on successful jobs
What to watch for
- A quote-then-double-the-price bait-and-switch on arrival, reported by several customersCost & quotes
- Finishes peeling or pitting within months, with a 10-year warranty called meaninglessMaintenance & mold
- Allegedly blocks unhappy customers on Facebook and phone and stops respondingSales pressure & trust
Common themes
Rating snapshot
4.7
179 Google reviews
93% of 179 reviewers gave 5 stars, while 7% left 1–2 star reviews.
7 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 57% of sampled reviews (8 of 14).
What reviewers mention
How The Resurfacing Experts compares in Cape Coral
Ranked #2 of 2 rated companies in Cape Coral
The Resurfacing Experts holds 4.7 stars — below the Cape Coral average of 4.9. Its 179 Google reviews compare with a local average of about 92 per company.
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