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Summary
Bath Concepts of Florida (operating as Bath Solutions) is a family-owned bathroom remodeler focused on shower remodels and tub removal, not walk-in tubs.
Most reviews praise the sales consultants (Dean, Presley) as knowledgeable, on-time, and no-pressure, but a vocal minority report serious problems: a $37k job dragging nearly four months, plumbing leaks, an ambiguous contract rushed at signing, a 'custom' vanity swapped for a cheap big-box unit, and an offer to refund money only if the customer signed a non-disparagement agreement.
What reviewers say
What reviewers liked
- Sales consultants repeatedly described as patient, knowledgeable, and not pushy, with shoe-removal and respect for the homeSales pressure & trust
- Financing options explained clearly and a lifetime labor warranty is advertisedMedicare / insurance / financing
- When the right crew member (Glen) handled the work, installs were finished in about two days as promisedWas it worth it
What to watch for
- Poor office-to-crew communication: wrong doors/benches, weeks of delays, and a $37k two-bath job that ran nearly four monthsWas it worth it
- Reports of plumbing leaks after install and a job that failed inspection and had to be redoneDoor seal & leaks
- Ambiguous contract rushed at signing; a promised custom vanity replaced with a cheap big-box one; refund tied to a no-bad-review agreementSales pressure & trust
Common themes
shower remodelfamily businessoffice communication problemsinstall delaysno-pressure sales consults
Services & features
- Walk-in showers
- Tub-to-shower conversion