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Summary
Next Level Plumbing is a family-owned general/repair plumber (valves, toilets, water heaters, drain cleaning), not a walk-in tub or accessible-bathing provider.
Many reviewers praise on-time, courteous techs who explain options and quote before working, but a recurring complaint is shockingly high pricing for small parts (e.g., hundreds for $15-$25 parts) with multiple customers feeling price-gouged.
No walk-in tub relevance.
What reviewers say
What reviewers liked
- Courteous, knowledgeable techs who explain options and get approval on the quote before starting workSales pressure & trust
- Easy scheduling, prompt arrival, and a stated option to take a month to consider estimates
What to watch for
- Repeated price-gouging complaints: $400-$1,100+ quotes for jobs using parts customers later bought for $15-$25Cost & quotes
- Some jobs not fixed correctly the first time, with wrong parts installed and repeat visits neededWas it worth it
Common themes
general plumberfamily-ownedcourteous techshigh pricingupfront quotes