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Summary
Universal Stone of Jacksonville is a Ponte Vedra Beach countertop fabricator and remodeling resource, not a walk-in tub or accessible-bathing provider.
Reviews praise reasonable pricing, quality stone, and the owner standing behind mistakes, but several customers flag poor scheduling and communication (missed/cancelled appointments).
What reviewers say
What reviewers liked
- Competitive pricing and excellent stone quality; owner takes responsibility and corrects errors with integrityCost & quotes
- In-house plumbing hookups and full design/material guidance for counter and remodel projects
What to watch for
- Multiple reviewers cite awful communication and repeatedly cancelled or no-show appointments, frustrating after a deposit was paid
- This is a countertop store, not a walk-in tub or accessible-bathing company; no relevance to accessible bathing
Common themes
countertop fabricationgranite & quartzcompetitive pricingpoor scheduling/communicationnot a walk-in tub provider
Services & features
- Wheelchair accessible