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Summary
A bathroom remodeler that does walk-in baths, tub-to-shower conversions and walk-in showers, with named installers (Wilson, Jose, Michael C.) widely praised for clean, professional work — one customer specifically chose them to make a stroke-survivor grandmother's bathroom safer.
The strongest complaints are about the sales process: a hard policy that all decision-makers/spouses be present for an estimate, pushy reps who refuse to quote online, plus some mid-job upcharges and timeline overruns.
What reviewers say
What reviewers liked
- Installs walk-in bathtubs, walk-in showers and tub-to-shower conversions, including accessibility-driven remodels (high-rise toilet, safer entry) for elderly usersAccessibility level
- Professional installers who keep the home clean and are accommodating; physical samples shown in-home
- Reasonable pricing reported by satisfied customersCost & quotes
What to watch for
- Won't give an estimate unless all spouses/decision-makers are present; reps described as pushy and occasionally rude when declinedSales pressure & trust
- Mid-job surprise charges and disputed upcharges (e.g. extra $1,000, shower-door upcharge already in contract)Cost & quotes
- Timeline overruns (a 1–2 week job stretching to ~5 weeks) and weak post-completion follow-up
Common themes
walk-in bath & accessible remodelstub-to-shower conversionhigh-pressure estimate policymid-job upchargesinstall quality
Services & features
- Walk-in tubs
- Walk-in showers
- Tub-to-shower conversion
- Wheelchair accessible