Photos
About KOHLER Store by Wool Supply
KOHLER Store by Wool Supply is a bathroom supply store in Pinecrest, in Miami-Dade County.
It holds a 4.6-star rating across 122 Google reviews posted between 2023 and 2026. Open Mon–Sat, 9 AM to 6 PM, per its Google profile.
Summary
The KOHLER Store by Wool Supply in Pinecrest is a bathroom and kitchen fixture showroom and distributor.
It sells sinks, faucets, shower heads, and toilets.
Several design consultants earn warm praise as knowledgeable and patient, helping match fixtures and finishes, with good manufacturer warranties behind select products.
But a cluster of negative reviews describes snobbish, dismissive front-desk treatment, promised email quotes that never arrive, unreturned phone messages, a chaotic warehouse pickup process, and one long complaint about poor Kohler warranty support.
Keep in mind: this is a fixture showroom, not a walk-in tub installer.
What reviewers say
What reviewers liked
- Design consultants praised as knowledgeable and patient, helping match fixtures and finishes
- Backs select products with a good manufacturer warranty
What to watch for
- Repeated reports of dismissive front-desk treatment and judging customers by appearance
- Promised email quotes frequently never sent, unreturned messages, and a disorganized warehouse pickupCost & quotes
Common themes
Rating snapshot
4.6
122 Google reviews
90% of 122 reviewers gave 5 stars, while 8% left 1–2 star reviews.
8 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 36% of sampled reviews (5 of 14).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How KOHLER Store by Wool Supply compares in Pinecrest
Ranked #7 of 8 rated companies in Pinecrest
KOHLER Store by Wool Supply holds 4.6 stars — below the Pinecrest average of 4.8. Its 122 Google reviews compare with a local average of about 35 per company.
Frequently asked questions
- Where is KOHLER Store by Wool Supply located?
- KOHLER Store by Wool Supply is at 10025 S Dixie Hwy in Pinecrest, Florida, Miami-Dade County.
- How is KOHLER Store by Wool Supply rated by customers?
- KOHLER Store by Wool Supply holds 4.6 stars across 122 Google reviews spanning 2023–2026; 90% of rated reviews are 5-star.
- Does KOHLER Store by Wool Supply respond to customer reviews?
- Yes — the owner has replied to 36% of the recent Google reviews we sampled (5 of 14), a useful signal of how they handle post-sale communication.
- What are KOHLER Store by Wool Supply's hours?
- Open Mon–Sat, 9 AM to 6 PM, according to its Google business profile. Hours can change — call ahead to confirm.
More accessible-bathing companies near Pinecrest
MW Plumbing
MW Plumbing is a plumbing service in Pinecrest, owned by Mike Walker
Lononno Concepts Development Grp.
Lononno Concepts is a construction and remodeling company in Pinecrest
Five Star Bath Solutions of Miami
Five Star Bath Solutions of Miami is a franchise bathroom remodeler based in Pinecrest
IntraDesign Interiors, Inc.
IntraDesign Interiors is a general contractor and interior design firm in Pinecrest