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Summary
Superior Granite is a high-volume Pensacola/Fort Walton granite and quartz countertop supplier and installer (kitchen and bathroom counters), not a walk-in tub or accessible-bathing company.
With hundreds of reviews it scores very high, with installers repeatedly praised for precise seams, floor protection and professionalism.
A cluster of pointed complaints describe chipped slabs the company tried to fill with epoxy rather than replace, undermount sinks that fell because no brackets were used, and an owner who reportedly laughed off and made excuses for defect concerns.
What reviewers say
What reviewers liked
- Skilled installers, near-invisible seams and careful floor/furniture protectionWas it worth it
- Responsive service-call scheduling to fix seam/joint concernsWas it worth it
- Large, well-rated showroom selection with helpful sales staffSales pressure & trust
What to watch for
- Reports of chipped/flawed slabs patched with epoxy instead of replacedWas it worth it
- Undermount sinks fell due to silicone-only mounting without bracketsWas it worth it
- Countertop supplier, not a walk-in tub provider; no accessible-bathing offeringsAccessibility level
Common themes
granite and quartz countertopscountertop installprecise seamsdefect/epoxy complaintssink mounting failures
Services & features
- Wheelchair accessible