Contractor

Ridgeback Renovations

4.9(81 reviews)Pensacola, Escambia County, FL

Photos

Summary

This is a Pensacola general renovation contractor (tile, showers, kitchens, master baths), not a walk-in-tub specialist.

Most reviews are glowing about the owner's craftsmanship, communication, and fair pricing on bathroom and kitchen remodels, but a few low ratings cite unanswered calls/no-shows, very slow short workdays, and one harsh complaint about poor work and rude treatment.

What reviewers say

What reviewers liked

  • Owner praised as professional, polite, and a skilled craftsman who personally handles installs and is easy to involve in decisionsSales pressure & trust
  • Fair pricing and quality shower/bathroom renovations completed to detail for several repeat customersCost & quotes
  • Crew described as kind, attentive, and fast-working on shower and tub remodelsAccessibility level

What to watch for

  • Several complaints about unreturned calls and failure to show up after an initial visitSales pressure & trust
  • One project dragged out because the owner only worked 3-4 hours a day before a sub crew finished itWas it worth it
  • One scathing review alleged poor workmanship and rude behavior

Common themes

bathroom & shower renovationtile workresponsive owner (mostly)communication gapsfair pricing

Services & features

  • Wheelchair accessible