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About Ridgeback Renovations
Ridgeback Renovations is a contractor based in the Southeast Pensacola area of Pensacola, in Escambia County.
It holds a 4.9-star rating across 81 Google reviews posted between 2021 and 2025. Signals that stand out in its profile and reviews include free quote. Open Mon–Fri, 9 AM to 5 PM, per its Google profile.
Summary
Ridgeback Renovations is a renovation contractor in Pensacola. It does tile, showers, kitchens, and master baths.
Most reviews are glowing.
The owner is praised as a polite, skilled craftsman who personally handles installs and involves customers in decisions, with fair pricing and detailed shower and bathroom work for repeat customers.
The few low ratings cite unreturned calls and no-shows after an initial visit, one project that dragged because the owner worked only three to four hours a day, and one harsh complaint about poor work and rude treatment.
What reviewers say
What reviewers liked
- A professional, polite owner and skilled craftsman who personally handles installsSales pressure & trust
- Fair pricing and quality shower and bathroom renovations for several repeat customersCost & quotes
- A crew described as kind, attentive, and fast-working on shower and tub remodelsAccessibility level
What to watch for
- Several complaints about unreturned calls and failure to show up after an initial visitSales pressure & trust
- One project dragged out with three-to-four-hour workdays before a sub crew finished itWas it worth it
- One scathing review alleged poor workmanship and rude behavior
Common themes
Rating snapshot
4.9
81 Google reviews
98% of 81 reviewers gave 5 stars, while 2% left 1–2 star reviews.
3 of the 10 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 100% of sampled reviews (10 of 10).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How Ridgeback Renovations compares in Pensacola
Ranked #10 of 32 rated companies in Pensacola
Ridgeback Renovations holds 4.9 stars — above the Pensacola average of 4.7. Its 81 Google reviews compare with a local average of about 166 per company.
Frequently asked questions
- Where is Ridgeback Renovations located?
- Ridgeback Renovations is at 545 Brent Ln in Pensacola (Southeast Pensacola), Florida, Escambia County.
- How is Ridgeback Renovations rated by customers?
- Ridgeback Renovations holds 4.9 stars across 81 Google reviews spanning 2021–2025; 98% of rated reviews are 5-star.
- Does Ridgeback Renovations respond to customer reviews?
- Yes — the owner has replied to 100% of the recent Google reviews we sampled (10 of 10), a useful signal of how they handle post-sale communication.
- What are Ridgeback Renovations's hours?
- Open Mon–Fri, 9 AM to 5 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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