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About ProSource of Pensacola
ProSource of Pensacola is a home improvement store based in the Southeast Pensacola area of Pensacola, in Escambia County.
It holds a 4.6-star rating across 138 Google reviews posted between 2018 and 2026.
Summary
ProSource of Pensacola is a tile, flooring, and cabinet showroom. It serves trade professionals and homeowners.
Reviewers praise the knowledgeable design staff and the large tile and flooring selection.
But there are repeated complaints too.
The store refuses returns on mismatched or defective product, and several buyers say it stops caring once paid.
Smaller retail jobs report dismissive treatment and ignored callbacks. Keep in mind: this is a showroom, not a walk-in tub or accessible-bathing provider.
What reviewers say
What reviewers liked
- Knowledgeable, patient design staff who help select tile and flooring without rushingSales pressure & trust
- Large showroom selection, with connections to installers for bathroom and kitchen tile
What to watch for
- Refuses returns or exchanges on mismatched or defective product, with several buyers saying the company stops caring once paidWas it worth it
- Repeated reports of ignored callbacks and dismissive treatment of smaller retail jobsSales pressure & trust
Common themes
Rating snapshot
4.6
138 Google reviews
88% of 138 reviewers gave 5 stars, while 8% left 1–2 star reviews.
3 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 100% of sampled reviews (14 of 14).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How ProSource of Pensacola compares in Pensacola
Ranked #21 of 32 rated companies in Pensacola
ProSource of Pensacola holds 4.6 stars — below the Pensacola average of 4.7. Its 138 Google reviews compare with a local average of about 166 per company.
Frequently asked questions
- Where is ProSource of Pensacola located?
- ProSource of Pensacola is at 33 Brent Ln #104 in Pensacola (Southeast Pensacola), Florida, Escambia County.
- How is ProSource of Pensacola rated by customers?
- ProSource of Pensacola holds 4.6 stars across 138 Google reviews spanning 2018–2026; 88% of rated reviews are 5-star.
- Does ProSource of Pensacola respond to customer reviews?
- Yes — the owner has replied to 100% of the recent Google reviews we sampled (14 of 14), a useful signal of how they handle post-sale communication.
- What are ProSource of Pensacola's hours?
- Hours vary by day, according to its Google business profile. Hours can change — call ahead to confirm.
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