Photos
Summary
Bath Fitter of Pensacola does acrylic tub liners and tub-to-shower conversions, delivering accessible walk-in showers, not walk-in bathtubs.
Installer Chris Jones is repeatedly singled out for outstanding, careful, tidy work, and several reviewers note no-pressure, informative sales presentations and a lifetime warranty.
The serious negatives are caulk/seal leaks that recur, a black-mold-and-rotted-floor case from an improperly fitted liner with a denied warranty claim, $7k quotes some called a rip-off, and notably the 'both spouses must be present' tactic that one female sole owner says was applied prejudicially to her.
What reviewers say
What reviewers liked
- Standout installers (esp. Chris Jones) doing careful, clean, professional work; tidy cleanupWas it worth it
- No-pressure, informative sales presentations without trashing competitorsSales pressure & trust
- Lifetime warranty; tub-to-shower conversions giving safer access for elderly parentsAccessibility level
What to watch for
- Recurring caulk/seal failures causing leaks; one improper liner led to a rotted floor and black mold with the warranty claim deniedMaintenance & mold
- The 'both spouses must be present for an estimate' tactic, reportedly applied prejudicially to a female sole property ownerSales pressure & trust
- High pricing (a ~$7k tub-and-surround quote called a rip-off) and slow, unreturned warranty/service callsCost & quotes
- Poor after-sales follow-up and incomplete itemized invoicing / permit handlingWas it worth it
Common themes
tub liners & tub-to-shower conversionstandout installer Chris Jonescaulk leaks / mold & rotboth-spouses-present tacticwarranty deniallifetime warranty
Services & features
- Walk-in showers
- Tub-to-shower conversion
- Wheelchair accessible