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About 1st Choice Home Improvements
1st Choice Home Improvements is a construction company based in the Palmes Grant area of Pensacola, in Escambia County. Its work covers walk-in showers.
It holds a 4.5-star rating across 336 Google reviews posted between 2024 and 2026. The company offers financing. Open Mon–Fri, 9 AM to 5 PM, per its Google profile.
Summary
1st Choice Home Improvements is a general contractor in Pensacola. Windows, hurricane-impact glass, and siding are its main work, plus bathroom remodels.
Reviews are mixed.
Many praise the courteous, tidy install crews, a master-bath remodel with an enlarged shower, and staff who helped a customer access the My Safe Florida Home grant.
But serious complaints recur: promised quotes never delivered despite a manager's guarantee, botched installs needing multiple redo visits, estimates called insanely high, like $30,000 for one small room, and one allegation that a salesman misled a disabled, fixed-income customer about impact-window rules to push financing.
What reviewers say
What reviewers liked
- Courteous, professional install crews who clean up thoroughly, with praised window and master-bath workWas it worth it
- At least one no-pressure sales experience with details fully explainedSales pressure & trust
- Staff helped a customer access the My Safe Florida Home grant to cut out-of-pocket costMedicare / insurance / financing
What to watch for
- An allegation that a salesman misled a disabled, fixed-income customer to push a financing dealSales pressure & trust
- Repeated failure to deliver promised quotes despite follow-up callsCost & quotes
- Botched installs requiring multiple redo visits and reordersWas it worth it
- Estimates reported as extremely high, like $30,000 for one small roomCost & quotes
Common themes
Rating snapshot
4.5
336 Google reviews
84% of 336 reviewers gave 5 stars, while 12% left 1–2 star reviews.
10 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 100% of sampled reviews (14 of 14).
What reviewers mention
Services & features
Walk-in showers
A curbless or low-threshold shower — the alternative most buyers end up comparing against a walk-in tub. Typically cheaper, no fill-and-drain wait, and stronger resale appeal.
Product features
- Wheelchair accessible
How 1st Choice Home Improvements compares in Pensacola
Ranked #24 of 32 rated companies in Pensacola
1st Choice Home Improvements holds 4.5 stars — below the Pensacola average of 4.7. Its 336 Google reviews compare with a local average of about 166 per company.
Frequently asked questions
- Does 1st Choice Home Improvements offer financing?
- Yes — 1st Choice Home Improvements offers financing options. Confirm current terms when you call.
- What services does 1st Choice Home Improvements offer?
- Based on its Google profile and reviews, 1st Choice Home Improvements handles walk-in showers. Product features mentioned include wheelchair accessible.
- Where is 1st Choice Home Improvements located?
- 1st Choice Home Improvements is at 3890 B, Pasco St in Pensacola (Palmes Grant), Florida, Escambia County.
- How is 1st Choice Home Improvements rated by customers?
- 1st Choice Home Improvements holds 4.5 stars across 336 Google reviews spanning 2024–2026; 84% of rated reviews are 5-star.
- Does 1st Choice Home Improvements respond to customer reviews?
- Yes — the owner has replied to 100% of the recent Google reviews we sampled (14 of 14), a useful signal of how they handle post-sale communication.
- What are 1st Choice Home Improvements's hours?
- Open Mon–Fri, 9 AM to 5 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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