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Summary
1st Choice Home Improvements is a Pensacola general contractor focused on windows, hurricane-impact glass, siding, and bathroom remodels — not a walk-in tub specialist.
Reviews are mixed: many praise courteous, tidy install crews and helpful staff (including a bathroom remodel and shower enlargement), but serious complaints recur about no-show quotes, botched installs requiring multiple redo visits, very high estimates, and one reviewer alleging a salesman misled a disabled, fixed-income customer about Florida impact-window requirements to push financing.
What reviewers say
What reviewers liked
- Courteous, professional install crews who clean up thoroughly; praised window and master-bath workWas it worth it
- At least one customer described the sales experience as no-pressure with details fully explainedSales pressure & trust
- Staff helped a customer access the My Safe Florida Home grant to reduce out-of-pocket costMedicare / insurance / financing
What to watch for
- A reviewer alleges a salesman misled a disabled, fixed-income customer about impact-window rules to push a $1,000 single-window financing dealSales pressure & trust
- Repeated failure to deliver promised quotes despite follow-up calls and a manager's guaranteeCost & quotes
- Botched/incorrect installs (Bahama shutters, gapped product) requiring multiple redo visits and reordersWas it worth it
- Estimates reported as insanely high for simple work (e.g., ~$30k for one small room)Cost & quotes
Common themes
window & hurricane-impact installsbathroom remodelsquote follow-up failuresinstall quality complaintshigh pricing
Services & features
- Walk-in showers
- Wheelchair accessible