Photos
Summary
Apexx Plumbing (Pace) is a general plumber, not a walk-in tub or accessible-bathing provider; no reviews mention walk-in tubs or accessibility features.
Day-to-day techs (Jason, Alex, Chris) draw praise as fair, respectful and tidy, but a serious cluster of 1-star reviews accuses owner 'Brett' of no-shows, unfinished jobs, botched installs, unpermitted work and ignored warranty claims, with several customers heading to small claims court.
What reviewers say
What reviewers liked
- Individual technicians praised as respectful, on-time and tidy with fair quotes on toilet/disposal/leak workSales pressure & trust
- Fast response on some service calls; free quote offeredCost & quotes
What to watch for
- Repeated owner no-shows, abandoned/unfinished jobs and broken promises after deposits takenWas it worth it
- Botched installs (water heater, septic rough-in) and ignored warranty claims; reports of unpermitted workMaintenance & mold
Common themes
general plumbernot walk-in-tub focusedrespectful techsowner no-showsunfinished jobs & warranty disputes