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Summary
A Jacuzzi-brand bath remodeler (found via Costco) doing low-entry walk-in showers and tub-to-shower conversions.
Installer Marcel is repeatedly singled out as a true craftsman, with several two-day conversions praised for low-entry, easy-clean results.
The negatives are operational: a chaotic appointment system that repeatedly moves/gives away booked times, multi-call quote pestering, slow deposit refunds, and one ~$50k multi-shower job with an unresolved shower-door defect.
What reviewers say
What reviewers liked
- Low-entry, easy-clean walk-in showers and tub-to-shower conversions; installer Marcel widely praisedFall safety
- Two-day conversions with quality Jacuzzi-brand products and a brand warranty behind themWas it worth it
What to watch for
- Unreliable appointment system — booked times repeatedly moved or given away
- Multi-call quote pestering and slow deposit refunds (18 days reported)Sales pressure & trust
- On a ~$50k job, an asymmetric shower and unresolved shower-door defectDoor seal & leaks
Common themes
low-entry walk-in showertub-to-shower conversionappointment reliabilitydeposit refunds
Services & features
- Walk-in showers
- Tub-to-shower conversion
- Low threshold