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About Hot Springs Spas by Spas Etc
Hot Springs Spas by Spas Etc is a hot tub store in Orange Park, in Clay County.
It holds a 4.6-star rating across 177 Google reviews posted between 2022 and 2026. Signals that stand out in its profile and reviews include no-pressure sales. Open Tue–Sat, 10 AM to 5 PM, per its Google profile.
Summary
Hot Springs Spas by Spas Etc is a hot tub dealer in Orange Park. Salesman Matt is repeatedly praised for honest, no-pressure, knowledgeable selling.
Long-term owners report decades of reliable spa use, and some buyers cite back-pain relief from the hydrotherapy.
The negatives come after the sale: slow service response, long delivery delays, and warranty disputes.
One chronic-pain customer missed out on a medical tax waiver because the doctor's-letter process was never explained.
Keep in mind: these are hydrotherapy spas, not accessible walk-in tubs.
What reviewers say
What reviewers liked
- Hydrotherapy spas with honest, no-pressure sales, and some buyers cite back-pain reliefHydrotherapy & comfort
- Durable products, long-term owner loyalty, and knowledgeable showroom staff
What to watch for
- Slow service response and long delivery delaysMaintenance & mold
- Warranty disputes, and a poorly explained medical tax-waiver process that cost one buyerMedicare / insurance / financing
Common themes
Rating snapshot
4.6
177 Google reviews
86% of 177 reviewers gave 5 stars, while 9% left 1–2 star reviews.
10 of the 14 recent reviews we sampled arrived in the 12 months to June 2026, and the owner has replied to 86% of sampled reviews (12 of 14).
What reviewers mention
Services & features
Product features
- Hydrotherapy jets
- Wheelchair accessible
How Hot Springs Spas by Spas Etc compares in Orange Park
Ranked #10 of 12 rated companies in Orange Park
Hot Springs Spas by Spas Etc holds 4.6 stars — below the Orange Park average of 4.8. Its 177 Google reviews compare with a local average of about 125 per company.
Frequently asked questions
- Where is Hot Springs Spas by Spas Etc located?
- Hot Springs Spas by Spas Etc is at 72 Blanding Blvd in Orange Park, Florida, Clay County.
- How is Hot Springs Spas by Spas Etc rated by customers?
- Hot Springs Spas by Spas Etc holds 4.6 stars across 177 Google reviews spanning 2022–2026; 86% of rated reviews are 5-star.
- Does Hot Springs Spas by Spas Etc respond to customer reviews?
- Yes — the owner has replied to 86% of the recent Google reviews we sampled (12 of 14), a useful signal of how they handle post-sale communication.
- What are Hot Springs Spas by Spas Etc's hours?
- Open Tue–Sat, 10 AM to 5 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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