Photos
Summary
A Bath Planet franchise doing tub-to-shower conversions and full bath remodels — explicitly chosen by some customers to add accessibility for an elderly parent moving in.
Installers (Julian, Brian) and consultant Katrina earn high marks, and the company fixed sealant issues promptly enough that one reviewer raised a 3-star to 5.
The cons center on the sales experience: condescending/critical reps, relentless multi-call quote follow-up, and occasional timeline blowouts.
What reviewers say
What reviewers liked
- Tub-to-shower conversions chosen for elderly-parent accessibility; bench and handrail options offeredAccessibility level
- Skilled installers (Julian, Brian) and responsive sealant/repair follow-up that won customers backMaintenance & mold
- Organized, tidy full-bath remodels with good design help
What to watch for
- Reps who criticized competitors, turned consultations into hard sales pitches, or were condescending/rudeSales pressure & trust
- Aggressive multi-call-per-day quote follow-up from un-blockable numbersSales pressure & trust
- Some jobs ran weeks over the promised timeframe with rework
Common themes
tub-to-shower conversionelderly-parent accessibilityhard-sell consultationsaggressive follow-up callsinstall quality
Services & features
- Walk-in showers
- Tub-to-shower conversion
- Wheelchair accessible
- Grab bars included