Flooring store

Niceville Design Studio

4.8(63 reviews)Niceville, Okaloosa County, FL

Photos

Summary

Niceville Design Studio is a flooring/tile showroom and full-service bathroom remodeler, not a walk-in-tub dealer.

Most reviewers rave about designer Abbie's communication, on-time meticulous tile installers, and quality waterproofing on shower and whole-home remodels, including managing projects long-distance.

A minority report poor responsiveness to quote requests, schedule mix-ups blamed back on the customer, and one mask-refusal complaint.

What reviewers say

What reviewers liked

  • Praised for seamless design help, on-time tidy crews, and high-end waterproofing on shower remodels; returns to finish grout after it curesWas it worth it
  • Strong, proactive communication and willingness to go beyond scope (referring plumbers/glass installers) for elderly and out-of-state clientsAccessibility level
  • Stands behind work after final payment, returning to make customers happyWas it worth it

What to watch for

  • Several prospects say calls/emails for quotes went unanswered, losing them to competitors like Lowe'sSales pressure & trust
  • One job had repeated schedule mix-ups, crews working only a couple hours a day, and the manager blaming the customer; called too expensive for the serviceCost & quotes

Common themes

bathroom & shower remodeltile and flooring showroomdesigner-led servicewaterproofing qualityquote responsiveness issues

Services & features

  • Walk-in showers
  • Wheelchair accessible