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Summary
Niceville Design Studio is a flooring/tile showroom and full-service bathroom remodeler, not a walk-in-tub dealer.
Most reviewers rave about designer Abbie's communication, on-time meticulous tile installers, and quality waterproofing on shower and whole-home remodels, including managing projects long-distance.
A minority report poor responsiveness to quote requests, schedule mix-ups blamed back on the customer, and one mask-refusal complaint.
What reviewers say
What reviewers liked
- Praised for seamless design help, on-time tidy crews, and high-end waterproofing on shower remodels; returns to finish grout after it curesWas it worth it
- Strong, proactive communication and willingness to go beyond scope (referring plumbers/glass installers) for elderly and out-of-state clientsAccessibility level
- Stands behind work after final payment, returning to make customers happyWas it worth it
What to watch for
- Several prospects say calls/emails for quotes went unanswered, losing them to competitors like Lowe'sSales pressure & trust
- One job had repeated schedule mix-ups, crews working only a couple hours a day, and the manager blaming the customer; called too expensive for the serviceCost & quotes
Common themes
bathroom & shower remodeltile and flooring showroomdesigner-led servicewaterproofing qualityquote responsiveness issues
Services & features
- Walk-in showers
- Wheelchair accessible