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Summary
A plumber (grinder pumps, water heaters, leaks, emergency work) — not a walk-in-tub installer, though it handles tub/shower repairs.
Named techs (Hunter, Jesse, Nathan) draw strong praise for prompt, professional, fairly-priced, no-upsell service.
Negatives: refusing residential work after asking the problem, no-callbacks and no-shows on leaks, a faulty new-home tub the company wouldn't follow up on, and an elderly mother billed $1,990 for a water heater with a disputed/missing itemization.
What reviewers say
What reviewers liked
- Prompt, professional, fairly-priced plumbing with no upsell pressure (Hunter, Jesse, Nathan)Sales pressure & trust
- Strong emergency response and coordination with utilities at no cost in some cases
What to watch for
- No-callbacks/no-shows on leaks and a faulty new-home tub the company wouldn't follow up on
- An elderly customer billed $1,990 for a water heater with a disputed/missing itemized billCost & quotes
- Turned away residential customers after taking the call
Common themes
plumber (not walk-in tub)tub/shower repairfair no-upsell servicecallback reliability