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Summary
Cooper Plumbing Company (Milton) is a general plumbing company doing repipes, sewer/septic conversions, water heaters, and remodels, not a walk-in tub or accessible-bathing provider.
Most reviews are strongly positive on fast turnaround, fair pricing, and friendly crews who clean up, but a recurring negative thread cites poor communication and follow-through: unreturned call-backs, no-shows, repeat visits that failed to fix dripping showers, a refusal to advise on water-heater choice ('Google it'), and a customer accusing the company of doxxing in a review reply.
What reviewers say
What reviewers liked
- Fast turnaround (often same-day or within 72 hours), fair pricing, and upfront quotes before work beginsCost & quotes
- Friendly, knowledgeable crews (Dwayne, Justin, Logan) who clean up and do work that passes inspection
What to watch for
- Poor communication: unreturned call-backs, no-shows for scheduled appointments, and customers left in the dark on inspectionsSales pressure & trust
- Repeat visits that failed to resolve a dripping shower and longstanding workmanship issues from a past new-construction jobWas it worth it
- Refused to advise a homeowner on water-heater selection ('Google it') and a customer alleged personal info was exposed in a review replySales pressure & trust
Common themes
general plumbingrepipes & sewer conversionsfast fair-priced workcommunication breakdownsnot a walk-in-tub provider