Plumbing supply store

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Stern Brothers Plumbing Supply

3.2(185 reviews)Miami, Miami-Dade County, FL

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About Stern Brothers Plumbing Supply

Stern Brothers Plumbing Supply is a plumbing supply store in Miami, in Miami-Dade County.

It holds a 3.2-star rating across 185 Google reviews posted between 2021 and 2026.

Summary

Stern Brothers is a plumbing parts store in Miami. Reviews are sharply polarized.

Loyal contractors praise the counter staff's deep parts knowledge and their ability to source obscure items the big-box stores cannot, sometimes saving a full fixture replacement.

But many one-star reviewers report rude, dismissive, condescending treatment, parts priced far above online, like a $90 cartridge that costs $13 elsewhere, and a strict no-return policy.

Keep in mind: this is a parts store, not a walk-in tub or accessible-bathing provider.

What reviewers say

What reviewers liked

  • Knowledgeable counter staff who source obscure parts big-box stores cannot
  • Long-time loyal customers value the hands-on repair advice

What to watch for

  • Repeated complaints of rude, dismissive, condescending counter service
  • Parts heavily overpriced versus online, with a strict no-return policyCost & quotes

Common themes

plumbing parts storeknowledgeable but rude staffhigh pricesno returnsnot a walk-in tub provider

Rating snapshot

3.2

185 Google reviews

5
51%
4
2%
3
2%
2
4%
1
41%

51% of 185 reviewers gave 5 stars, while 45% left 1–2 star reviews.

9 of the 14 recent reviews we sampled arrived in the 12 months to June 2026.

What reviewers mention

knowledgeable staff63rude staff16employees5repair advice2plumbing parts4pricing28valve5variety of products2product availability4nice people4

Services & features

Product features

  • Wheelchair accessible

How Stern Brothers Plumbing Supply compares in Miami

#65

Ranked #65 of 67 rated companies in Miami

Stern Brothers Plumbing Supply holds 3.2 stars — below the Miami average of 4.7. Its 185 Google reviews compare with a local average of about 101 per company.