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Summary
Stern Brothers is a Miami plumbing-supply / parts store, not a walk-in tub or accessible-bathing provider.
Reviews are sharply polarized: loyal contractors praise the staff's deep parts knowledge and ability to source hard-to-find items, while many one-star reviewers report rude, dismissive treatment, sky-high prices on small parts (e.g., a cartridge priced around $90 vs. $13 online), and a strict no-return policy.
No walk-in-tub relevance.
What reviewers say
What reviewers liked
- Knowledgeable counter staff who can source obscure parts the big-box stores cannot, sometimes saving a full fixture replacement
- Long-time loyal customers value the hands-on repair advice
What to watch for
- Repeated complaints of rude, dismissive, condescending counter service
- Parts heavily overpriced versus online, with a strict no-return / no-refund policy on opened or 'dirty' partsCost & quotes
Common themes
plumbing parts storeknowledgeable but rude staffhigh pricesno returnsnot a walk-in tub provider
Services & features
- Wheelchair accessible