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Summary
Bob's Plumbing Co (Miami) is a general plumbing company handling toilets, valves, drains, and fixtures, not a walk-in tub or accessible-bathing provider.
With a polarized 4.0 score, reviews split between loyal customers who praise techs like Scott and Leo for fast, reasonable, clean work, and a large 1-star block citing surprise pricing not quoted upfront ($245 for a 20-minute ballcock swap, $600 for a valve), repeat work that failed within days/months with no warranty, no-shows, and rude/dismissive office and management staff.
What reviewers say
What reviewers liked
- Loyal repeat customers report fast response (often within 1-2 hours), reasonable prices on those jobs, and tidy workmanship from techs like Scott
- Good communication and ETA call-aheads on positive visits
What to watch for
- Prices not disclosed upfront and called excessive ($245 for a 20-minute toilet part, $600 for a valve) with no estimate given when askedCost & quotes
- Repeat work failing within days or months and the office declining to warranty itWas it worth it
- Multiple reports of no-shows, all-day waits, and rude/condescending office and management staffSales pressure & trust
Common themes
general plumbingpolarized reviewssurprise pricingno-shows & rude officenot a walk-in-tub provider