Photos
Summary
A full design-build remodeler doing to-the-studs master-bath remodels, doorless/walk-in showers and tub-to-shower conversions, with a showroom and named designers (Katie, Jeff).
Happy customers praise high-quality, professional, budget-respecting remodels.
But a strong cluster of detailed complaints alleges drastic timeline overruns (a '3-week' job over a year), bait-and-switch on product thickness, day-laborer crews, a 40% cancellation penalty, and a 'free consult' that felt like a shakedown.
What reviewers say
What reviewers liked
- Full design-build remodels incl. garden-tub removal and doorless/walk-in showers, with dedicated designers and project managersWas it worth it
- High-quality workmanship and budget-respectful design for satisfied customers
What to watch for
- Severe timeline overruns reported (a 3-week project running over a year)
- Alleged bait-and-switch on product thickness vs. samples and use of day-laborersSales pressure & trust
- 40% cancellation penalty after signing; 'free consult' that felt like a high-pressure qualification processCost & quotes
Common themes
design-build bath remodeldoorless/walk-in showertimeline overrunssample-vs-product disputescancellation penalty
Services & features
- Walk-in showers
- Tub-to-shower conversion
- Wheelchair accessible