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Summary
Mosaic Tile Outlet is an online tile retailer, not a walk-in tub or accessible-bathing provider, so it has no relevance to this directory.
Older reviews praised fast, well-packaged shipping and attentive owner follow-up, but a wave of recent reviews report orders paid for and never delivered, unanswered phones and emails, and BBB theft complaints suggesting the company may be failing.
What reviewers say
What reviewers liked
- Historically fast shipping with secure, damage-free packaging and a personal thank-you from the owner
- Wide tile selection at competitive prices for DIY bathroom and backsplash projects
What to watch for
- Numerous recent buyers paid in full and never received their tile, then could not reach anyone for a refundCost & quotes
- Customer service collapsed: unreturned calls/emails and BBB theft complaints
Common themes
online tile retailerfast shipping (historically)undelivered recent ordersunresponsive supportrefund disputes
Services & features
- Wheelchair accessible