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About Mosaic Tile Outlet
Mosaic Tile Outlet is a tile store in Doral, in Miami-Dade County.
It holds a 4.5-star rating across 129 Google reviews posted between 2019 and 2024. Open Mon–Fri, 9 AM to 6 PM, per its Google profile.
Summary
Mosaic Tile Outlet is an online tile retailer based in Doral.
Its older reviews praised fast, well-packaged shipping and personal follow-up from the owner.
But recent reviews tell a worrying story. Many buyers say they paid in full and never received their tile.
Calls and emails went unanswered, and theft complaints have been filed with the BBB. Be cautious before ordering.
This is a tile store, not a walk-in tub or accessible-bathing company.
What reviewers say
What reviewers liked
- Historically fast shipping with secure packaging and a personal thank-you from the owner
- Wide tile selection at competitive prices for DIY bathroom and backsplash projects
What to watch for
- Many recent buyers paid in full, never received their tile, and could not reach anyone for a refundCost & quotes
- Customer service has collapsed, with unreturned calls and BBB theft complaints
Common themes
Rating snapshot
4.5
129 Google reviews
84% of 129 reviewers gave 5 stars, while 12% left 1–2 star reviews.
The most recent review we sampled dates to 2024, and the owner has replied to 64% of sampled reviews (9 of 14).
What reviewers mention
Services & features
Product features
- Wheelchair accessible
How Mosaic Tile Outlet compares in Doral
Ranked #13 of 14 rated companies in Doral
Mosaic Tile Outlet holds 4.5 stars — below the Doral average of 4.7. Its 129 Google reviews compare with a local average of about 74 per company.
Frequently asked questions
- Where is Mosaic Tile Outlet located?
- Mosaic Tile Outlet is at 2301 NW 84th Ave Suite B in Doral, Florida, Miami-Dade County.
- How is Mosaic Tile Outlet rated by customers?
- Mosaic Tile Outlet holds 4.5 stars across 129 Google reviews spanning 2019–2024; 84% of rated reviews are 5-star.
- Does Mosaic Tile Outlet respond to customer reviews?
- Yes — the owner has replied to 64% of the recent Google reviews we sampled (9 of 14), a useful signal of how they handle post-sale communication.
- What are Mosaic Tile Outlet's hours?
- Open Mon–Fri, 9 AM to 6 PM, according to its Google business profile. Hours can change — call ahead to confirm.
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