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Summary
US Floors Cutler Bay is a flooring and tile store, not a walk-in tub or accessible-bathing provider.
Many customers praise low prices, good tile selection, and professional installers for bathroom and floor projects; however a strong cluster of one-star reviews report rude owners/staff, broken or stained tile that the store refused to replace once picked up, no returns, and being forced to buy more product than needed.
No walk-in-tub relevance.
What reviewers say
What reviewers liked
- Competitive tile pricing and broad selection, with installers customers found professional and on time
- Some buyers cited fast, reasonably priced delivery and no credit-card surchargesCost & quotes
What to watch for
- Repeated reports of broken or stained tile the store refused to replace, plus a strict no-returns policy
- Multiple complaints of rude, unprofessional owners/staff and pressure to buy more than neededSales pressure & trust
Common themes
flooring & tile storecompetitive pricingno returns / replacement disputesrude staff complaintsnot a walk-in tub provider
Services & features
- Wheelchair accessible